Tag Archives: Customer Service

Notice…Hello Syracuse University!

Posted on July 15, 2010 by Josh Kitlas

I am ESTATIC that I’ll soon be a member of School of Information Studies at Syracuse University (iSchool). However, it’s been a rather very hard past couple months. I’ve been on a yo-yo between Syracuse University’s Office of Financial Aid and … Continue reading →

Posted in Kitlas, Syracuse University, Uncategorized | Tagged , , , , , , , | 1 Comment

ID Picture and Email activation

Posted on July 12, 2010 by Josh Kitlas

So I’m still holding my breath, but it appears that after roughly 1.5 months, SU Financial Aid finally got their act together and granted me the loan needed to pursue my MLIS. This time was nothing but stress and annoyance … Continue reading →

Posted in Syracuse University, Technology | Tagged , , | 6 Comments

Customer Service Horror Story

Posted on November 14, 2008 by Josh Kitlas

And I thought Halloween was finished until next year. WRONG! Globat.com (web hosting company), the parent company of Domains Are Free (domain name reseller), are the folks who sold me the kitlas.com domain. Great deal too – $21.97 for THREE … Continue reading →

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Beware of National Pen Company – A Ripoff All The Way Around

Posted on November 6, 2008 by Josh Kitlas

National Pen Company (consumer site and corporate site) creates promotional / specialty products (pens with your company name on them, your company logo stitched onto a computer bag, etc.). VIPCG (full disclosure, I work worked for the firm) is a … Continue reading →

Posted in Business | Tagged , | 3 Comments